1. Membership Fees Membership fees are generally non-refundable except in circumstances where Hive XV has failed to provide the promised services. Refunds, if applicable, will be processed based on the original method of payment.
2. Exceptions Refunds may be granted at the discretion of Hive XV management in exceptional cases, such as duplicate payments or overcharges.
3. Cancellation Members may cancel their membership at any time. However, any fees paid prior to cancellation are non-refundable.
4. Request for Refund To request a refund, members must contact Hive XV support through the provided contact details on our website, stating the reason for the request and providing any supporting documents.